As the only premium finance company with a written guarantee, Broadway Premium Funding prides itself on the fact that we have a reputation for superior service unmatched in the industry.

Our Broadway Premium Funding Service Guarantee promises that, if our service ever fails to live up to your or your client’s expectations, we will:

• Correct the situation to the satisfaction of all parties including, but not limited to, waiving any late-fee when delinquency was not the fault of the insured (in the case of delinquency), or issuing an overnight funding check to the agency (in the case of a funding delay).
• Issue a letter of correction and, if appropriate, formal letter of apology from an officer of Broadway Premium Funding
• Issue a certificate to the agent or the insured valid for a rate reduction of 10% (or more) of the finance charges on a future premium finance

If these steps fail to satisfy you or your clients, we will fully refund all of the finance charges, on the agreement in question to the extent that they exceed our borrowing rate, returning our entire profit and overhead margins. It is not our philosophy to benefit from a dissatisfied customer!